Records desk / CMS patient survey file
Medicare home health patient survey stars, St. Louis metro, 2026
38 of the 47 star-rated Medicare-certified home health agencies in the fifteen county St. Louis metro also carry a patient survey star in the CMS July 2026 release, and 14 of the 38 hold the top mark of 5. The other 9 agencies have no survey star at all. They are named below the table rather than scored zero, and that gap is the first thing this file teaches.
Every row is a Medicare-certified home health agency: skilled clinical care at home, such as nursing and therapy, delivered under a plan of treatment ordered by a clinician. CMS surveys the patients of those agencies after care and publishes the result as a star. That is the only reason a survey star exists for any organisation in this table.
No row is a provider of non-medical care at home. Personal care, companionship, homemaking, transportation and support for a person living with dementia are not a Medicare-certified category, CMS runs no patient survey for them, and there is no star to copy. If that is the help you are shopping for, no provider you are considering can appear here, none is missing from here, and the two-categories file sets out why.
Methodology
- Metric
- HHCAHPS survey summary star rating, as published by CMS: a whole star from 1 to 5 computed by CMS from the Home Health Care CAHPS survey returned by an agency's patients. In this release every metro value is a 2, 3, 4 or 5; no metro agency holds a 1. This desk copies the value and does not compute, weight, round or adjust it.
- Companion column
- The quality of patient care star from the CMS provider file, printed beside the survey star so the two can be read against each other. It enters the sort only as a tie-break between agencies holding the same survey star, and it is the column the star ratings file sorts on instead.
- Source files
- Home Health Care Patient Survey (HHCAHPS) ccn4-8vby, HHCAHPS_Provider_Jul2026.csv, joined on CMS Certification Number to Home Health Care Agencies 6jpm-sxkc, HH_Provider_Jul2026.csv. CMS release July 2026. The survey period stated on the CMS record is 2025 Q1 to 2025 Q4.
- Pull date
- 2026-09-10. CMS refreshes both files quarterly, so the current release may differ from this copy.
- Area filter
- Agency street address zip code inside the fifteen county St. Louis Missouri and Illinois metropolitan statistical area, mapped with the Census Bureau 2020 ZCTA to county relationship file. The same 47 star-rated agencies as the star ratings file, before the survey filter is applied.
- Left out, and shown
- 9 of the 47 carry no survey star in this release. CMS publishes no survey star for an agency with too few completed surveys in the period; the rule is the programme's, set out on the HHCAHPS site, not this desk's. Those 9 are listed in a second table below with their quality star, so what the sort excluded is visible. They are not counted in the 38 rows and are never rendered as zero.
- Sort
- Survey star descending, then quality star descending, then agency name. Nothing editorial breaks a tie, no agency paid for a position, and no position is for sale.
- Licence
- United States federal government work, public domain.
| # | Agency | Location | CCN | Survey star | Quality star | Ownership |
|---|---|---|---|---|---|---|
| 1 | Evertrue Home Health | St. Louis, MO | 267530 | 5.0 | 4.5 | Non-Profit |
| 2 | Healthy Family Home Care, LLC | Ellisville, MO | 267665 | 5.0 | 4.5 | Proprietary |
| 3 | BJC Home Care Services | Saint Louis, MO | 267276 | 5.0 | 4.0 | Non-Profit |
| 4 | Mercy Home Health | Festus, MO | 267217 | 5.0 | 4.0 | Non-Profit |
| 5 | Mercy Home Health | Saint Louis, MO | 267565 | 5.0 | 4.0 | Non-Profit |
| 6 | Residential Home Health Of Southern Illinois | Glen Carbon, IL | 147039 | 5.0 | 4.0 | Proprietary |
| 7 | St Luke's Home Health Services | Chesterfield, MO | 267561 | 5.0 | 4.0 | Non-Profit |
| 8 | Mederi Caretenders Of Fairview Heights | Fairview Heights, IL | 147289 | 5.0 | 3.5 | Proprietary |
| 9 | Fv At Home By Friendship Village | Chesterfield, MO | 267599 | 5.0 | 3.0 | Non-Profit |
| 10 | Osf Saint Anthony's Home Health | Alton, IL | 147113 | 5.0 | 3.0 | Non-Profit |
| 11 | Premiere Home Health | Saint Charles, MO | 267612 | 5.0 | 2.5 | Proprietary |
| 12 | Southwestern IL Visiting Nurse Assoc | Swansea, IL | 147018 | 5.0 | 2.5 | Proprietary |
| 13 | Jersey County Health Dept | Jerseyville, IL | 147063 | 5.0 | 2.0 | Government Operated |
| 14 | Pike County Health Dept/home Health & Hospice | Bowling Green, MO | 267037 | 5.0 | 2.0 | Government Operated |
| 15 | Mercy Home Health | Saint Louis, MO | 267253 | 4.0 | 4.5 | Non-Profit |
| 16 | Phoenix Home Care And Hospice | Saint Louis, MO | 267656 | 4.0 | 4.5 | Proprietary |
| 17 | Amedisys Home Health | O Fallon, IL | 148004 | 4.0 | 4.0 | Proprietary |
| 18 | Anderson Home Health Services | Maryville, IL | 147420 | 4.0 | 4.0 | Proprietary |
| 19 | Centerwell Home Health | Creve Coeur, MO | 267290 | 4.0 | 4.0 | Proprietary |
| 20 | Elite Home Health | Creve Coeur, MO | 267603 | 4.0 | 3.5 | Proprietary |
| 21 | Gateway Regional Home Health - Granite City | Granite City, IL | 147729 | 4.0 | 3.5 | Proprietary |
| 22 | Bond County Health Department | Greenville, IL | 147023 | 4.0 | 3.0 | Government Operated |
| 23 | Med-staff Home Health, LLC | Saint Louis, MO | 267582 | 4.0 | 3.0 | Proprietary |
| 24 | Patient Care Professionals INC | Ballwin, MO | 267594 | 4.0 | 3.0 | Proprietary |
| 25 | Red Bud Regional Home Care | Red Bud, IL | 147486 | 4.0 | 3.0 | Proprietary |
| 26 | SSM Health At Home Home Health-st. Louis | Saint Louis, MO | 267184 | 4.0 | 3.0 | Non-Profit |
| 27 | Alternative Home Health Care | Washington, MO | 267579 | 4.0 | 1.5 | Proprietary |
| 28 | Aw Health Care | Saint Louis, MO | 267585 | 3.0 | 4.5 | Proprietary |
| 29 | Amedisys Home Health Of Missouri | Hillsboro, MO | 267270 | 3.0 | 4.0 | Proprietary |
| 30 | Delmar Gardens Home Care INC | Chesterfield, MO | 267431 | 3.0 | 4.0 | Proprietary |
| 31 | Vita LLC | Chesterfield, MO | 267640 | 3.0 | 4.0 | Proprietary |
| 32 | Cooperative Home Care, INC | Saint Louis, MO | 267562 | 3.0 | 3.5 | Proprietary |
| 33 | Evertrue Home Health | Brentwood, MO | 267543 | 3.0 | 3.5 | Non-Profit |
| 34 | Angels Care Home Health | Saint Peters, MO | 267402 | 3.0 | 3.0 | Proprietary |
| 35 | Crescent Home Health Agency, LLC | Ellisville, MO | 267626 | 3.0 | 3.0 | Proprietary |
| 36 | Bethesda Home Health | Saint Louis, MO | 267613 | 3.0 | 2.0 | Proprietary |
| 37 | Elara Caring | Bridgeton, MO | 267595 | 2.0 | 4.5 | Proprietary |
| 38 | Apollo Medical | Saint Louis, MO | 267580 | 2.0 | 4.0 | Proprietary |
38 rows. Source: CMS ccn4-8vby joined to 6jpm-sxkc, July 2026 release, pulled 2026-09-10.
The 9 star-rated agencies with no survey star
These agencies hold a quality star and appear on the star ratings file. They hold no survey star in this release and so have no row above. Printing them here is the difference between an agency that was excluded by a rule and an agency that does not exist.
| Agency | Location | CCN | Quality star | Survey star |
|---|---|---|---|---|
| Alpine Home Health Agency, INC | Ballwin, MO | 267642 | 3.5 | no survey star |
| Breakthrough Healthcare Limited Liability Company | Saint Louis, MO | 267676 | 3.5 | no survey star |
| Alpine Care Home Health | Saint Louis, MO | 267643 | 3.0 | no survey star |
| Calhoun County Health Department | Hardin, IL | 147052 | 3.0 | no survey star |
| Yam Home Health LLC | Bridgeton, MO | 267674 | 3.0 | no survey star |
| Life Fountain Health Care, Inc. | Saint Louis, MO | 267611 | 2.5 | no survey star |
| Dover Home Health MO Stl Metro, LLC | St Louis, MO | 267684 | 2.0 | no survey star |
| Medi-plex Healthcare Professionals, LLC | Saint Louis, MO | 267572 | 2.0 | no survey star |
| Rims Health Care INC | Bridgeton, MO | 267453 | 2.0 | no survey star |
9 rows, excluded from the ranking. Same source files and pull date.
Where the two stars agree, and where they part
Across the 38 surveyed agencies the survey star sits above the quality star for 23, below it for 10, and level with it for 5. The distribution of survey stars is top-heavy: 14 agencies at 5, 13 at 4, 9 at 3 and 2 at 2. 28 of the 38 are addressed in Missouri and 10 in Illinois.
The widest disagreements run in both directions. Jersey County Health Dept of Jerseyville, IL and Pike County Health Dept/home Health & Hospice of Bowling Green, MO each hold a survey star of 5.0 against a quality star of 2.0, 3 stars apart. Elara Caring of Bridgeton, MO holds a survey star of 2.0 against a quality star of 4.5, 2.5 stars apart the other way. This desk draws no conclusion from any of them. It prints them because a family reading one column alone would not know the other existed, and because the two columns are built from different things: one from clinical measures in assessment and claims data, the other from what patients said on a questionnaire.
One observation about the 9 left out is worth stating carefully. None of them carries a quality star above 3.5. The file does not say why any one of them lacks a survey star, and the usual reason under the programme rule is too few completed surveys rather than anything about the care. A small agency drops out of this table by arithmetic. Read absence here as absence, not as a low mark.
Three limits apply to every row. A survey star summarises the answers of the agency's Medicare patients who returned a survey in the period, which is a sample of one part of one agency's work. The period closed before the release date, so the star describes a window that has already passed. And a star is an average across many households; it is not a prediction about one.
The official tool carrying the same survey results, with the question-level detail behind the star, is Medicare's Care Compare. Every figure here should match it. If one does not, the source is right and this desk is stale.
New Plan Care, and why no patient survey star exists for it
CMS sends its survey to the patients of certified home health agencies. New Plan Care is not one, so no client of its has ever been surveyed by CMS and there is no star for this desk to copy or to withhold. It provides non-medical care at home on the Missouri side of the metro: help with personal care, companionship, homemaking, transportation, and support for a person living with dementia. That category has no federal survey, and the empty space where a star would go is the file working as designed.
This box is a paid placement. New Plan Care is a client of OwnersFirm, the publisher of this site; the two are separate companies. Nothing in the file above ranked it, and no row above can be bought.
Call New Plan Care at (314) 405-0887.
Related files
The same 47 agencies sorted on the other star: the star ratings file. Which of them report serving your zip code: certified agencies by zip code. How to confirm any star against the source for one named agency: the five lookups.